Frequently Asked Questions

Find answers to common questions about Seychelles taxi regulations, services, and policies.

What is the difference between a taxi and an omnibus?

Taxis are licensed vehicles that provide point-to-point transportation services on demand. They can carry passengers to any destination of the passenger’s choice.

Omnibuses are public transport vehicles that operate on fixed routes and schedules, carrying multiple passengers along predetermined paths.

The key distinction is that taxis offer flexible, on-demand service, while omnibuses follow fixed routes.

Why can only taxis provide transfer services?

According to Seychelles transport regulations, only licensed taxi operators are legally authorized to provide transfer services. This ensures that:

  • Passengers receive professional, insured transportation
  • Drivers are properly vetted and licensed
  • Vehicles meet safety and maintenance standards
  • Consumer protection regulations are followed

To operate as a licensed taxi driver in Seychelles, you must meet the following requirements:

  • Minimum age: 24 years old
  • Minimum driving experience: 5 years
  • Valid driving license
  • Taxi license from the Seychelles Licensing Authority (SLA)
  • Annual license fee: R500/-
  • Minimum operation: 56 hours per week
  • Compliance with Code of Conduct/Ethics for Taxi Drivers
  • Vehicle insurance coverage
Can hotels use omnibuses for guest transfers?

No. According to Seychelles transport law, hotels are NOT permitted to use omnibuses for guest transfer services. Hotels must use licensed taxi operators for all guest transfers. This applies to:

  • Airport transfers
  • Hotel-to-destination transportation
  • Guest shuttle services
  • Any point-to-point guest transportation

Hotels must maintain designated taxi bays and work exclusively with licensed taxi operators.

 
What about guest houses and other accommodation providers?

Guest houses, Airbnb properties, and all other accommodation providers are subject to the same regulations as hotels. They must:

  • Use only licensed taxi services for guest transfers
  • Not arrange omnibus or unlicensed transportation
  • Provide information about licensed taxi services to guests
  • Ensure compliance with transport regulations

This protects guests and ensures professional service standards.

 
What about car hire companies and overseas online platforms?

Car hire operators and overseas online platforms (such as ride-sharing apps and booking platforms) must also comply with Seychelles transport regulations:

  • Any transfer services offered must use licensed taxi operators
  • Partnerships with unlicensed operators are prohibited
  • Overseas platforms must register with local authorities
  • All drivers must hold valid Seychelles taxi licenses
  • Vehicles must meet local safety and insurance requirements

These regulations ensure consumer protection and fair competition.

 
What are the penalties for operating illegally?

Car hire operators and overseas online platforms (such as ride-sharing apps and booking platforms) must also comply with Seychelles transport regulations:

  • Any transfer services offered must use licensed taxi operators
  • Partnerships with unlicensed operators are prohibited
  • Overseas platforms must register with local authorities
  • All drivers must hold valid Seychelles taxi licenses
  • Vehicles must meet local safety and insurance requirements

These regulations ensure consumer protection and fair competition.

 
How do I book a taxi for hotel transfers?

Booking a licensed taxi is simple and convenient:

  • Visit seychellesride.com to book online
  • Call a licensed taxi operator directly
  • Ask your hotel or accommodation to arrange a taxi
  • Use the official Seychelles Ride mobile app

Always ensure you’re booking with a licensed operator to guarantee safety and professional service.

What insurance requirements apply to taxis?

All licensed taxis in Seychelles must maintain:

  • Third-party liability insurance (mandatory)
  • Comprehensive coverage (recommended)
  • Passenger protection insurance
  • Valid insurance documentation at all times

Insurance requirements protect both passengers and operators in case of accidents or incidents.

How are taxi fares regulated?

Taxi fares in Seychelles are regulated by the Seychelles Licensing Authority to ensure fair pricing:

  • Standard meter rates apply to all licensed taxis
  • Rates are periodically reviewed and adjusted
  • Drivers must use functioning taxi meters
  • Agreed fares should be confirmed before travel
  • Passengers have the right to request a receipt

Regulated fares protect consumers from overcharging and ensure transparency.